Customer Service Representative #36979

Position Type: Full-Time, Temp-to-Hire
Description: Manage all order-related activity for an assigned customer base including order processing, shipping schedule, invoicing, and post-delivery support. Track licenses, maintenance, and entitlements for each customer. Create and follow up on customer quotes as needed. Update and maintain customer account information databases. Be available to answer questions from customers or internal employees. Participate on project teams as assigned.
Position Requires: Bachelor’s Degree preferred but at least 2+ years college a must. Two or more years of customer service experience or equivalent combination of education and experience. Basic knowledge of word processing, spreadsheet, and database software. Minimum typing speed of 25 wpm. Strong communication, prioritization, and multitasking skills. Enjoy working in a fast-paced environment. Ability to use resources to research issues and handle complex customer calls.
Company Offers: Company offers medical, dental, vision, retirement, vacation, holiday and sick time.
Salary: $16.50/hr